When can I expect my order?
Website orders ship every 2-3 business days. We will notify you by email of the ship date
upon receipt of your order.
Phone, fax, email and mail orders are processed once a week. We ship all orders from the prior week every Monday
unless it is a holiday. Accordingly, if your order is received on a Friday, it will go out Monday; likewise, if it is received
on a Monday, it will ship the following Monday.
U.S. Domestic orders are shipped by US Priority Mail (2-3 days); International
orders ship via Air Mail.
Can I take a combination of herbs?
Yes, all of our products may be taken at the same time.
You may continue to take vitamins and other supplements as well.
I’m having trouble placing the order through the website/Paypal,
what can I do?
For step by step ordering instructions, please click ‘Order via e-store guide’ on the FAQs
or Store pages. If you are still experiencing
difficulty, let us how your experience differs from the guide and we will resolve the problem.
Are there any side effects?
Some
products may have certain benign and limited side effects. For example, Shou Wu Pian can cause loose stools and
is not recommended for people with colitis or other intestinal disorders. All known side effects are stated in our product
literature. Please review the information carefully.
Will the herbs interact with any medications or other supplements?
No.
Will Shou Wu Pian grow hair in unwanted places such as the
face or arms?
No.
Will Shou Wu Pian darken blonde hair?
No,
your hair should grow back in its natural color. However, if you have graying hair, Shou Wu Pian will cause some
return to your original color.
For those products that suggest people avoid caffeine and alcohol, how
much is too much?
You are likely to still see some results with a minimum of caffeine and alcohol use. For best
results, we recommend that people avoid these substances. Green tea is the only product with caffeine that
will not interfere with Quality Life Herbs products.
How soon before meals should I take the tablets?
For Shou Wu, Joyful Change, and Soothing
Flow, our herbalists believe absorption rates are best when taken just prior to meals, i.e. at the beginning of the meal.
It is okay to take the tablets during or after meals, but we do recommend taking these products with food. The
labels also suggest consuming “warm” water with these tablets: room temperature is fine.
What
is the self life of the products?
All of our products have an indefinite shelf life; they should be stored in a cool dry place.
Do you offer discounts?
For
US Domestic orders we offer a 10% discount on ten items or more of Shou Wu Pian and Joyful Change or any combination
of these two products. The shipping and handling charge for orders of this size is $15 for shipments within the USA.
International orders will be charged based on prevailing rates for Express Mail with tracking numbers. No discount
applies.
So
buy 9 and get the 10th bottle free.
Please note, our website credit card processing company, Paypal, cannot be programmed to calculate
this discount. For website orders, please order 9 (nine) bottles and we will send the 10th bottle
free. If you order a combination of Joyful Change and Shou Wu, please specify in the ‘message box’ which product
should be the 10th bottle.
What is your return
policy?
We accept returns only on unopened products within 60 days of the date of
purchase. Proof of purchase is required for all items.
